Frequently Asked Questions
Everything you need to know about your Matilda Jane shopping experience.
How do I determine the right size for my child?
We provide a comprehensive size chart on each product page. Our designs often feature adjustable elements like elastic waistbands and tie-backs to ensure a comfortable fit as your little one grows.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unworn, unwashed items with original tags attached within 30 days of the delivery date for a full refund.
When will my order ship?
Standard orders are typically processed within 2-4 business days. Once your order ships, you will receive a confirmation email with a tracking number to monitor its progress.
How should I care for my Matilda Jane garments?
To keep your pieces looking their best, we recommend machine washing on a cold, gentle cycle and hanging to dry. This helps preserve the vibrant colors and delicate fabrics unique to our collections.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary by location and are calculated at checkout.
Can I change or cancel my order after it has been placed?
Because we strive to process orders quickly, we are unable to make changes or cancellations once an order is submitted. Please double-check your shipping address and items before completing your purchase.