Returns & Exchanges
At Matilda Jane Clothing, we want you to love your purchase, but if you are not completely satisfied, we accept returns of unwashed and unworn items within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid shipping label, which will be deducted from your total refund amount.
Package Your Items
Securely pack your items in the original packaging if possible, ensuring all original tags are attached and the packing slip is included.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; you will receive an email once your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing